Aka: Why English is so tough for non-natives to learn.
Sissy loves to run. In that context, the movement/activity is a good thing.
In baseball, a run is a good thing… unless you are cheering for the OTHER team.
But in hosiery, a run is bad. When they are brand new tights, it’s worse than bad. When before you can get home and change, a second HOLE and run appear… You get the point.
However, I won the Land’s End customer service lottery last night. I fully expected to be told to ship (at my expense) the unsatisfactory product back to them, and then they’d send a replacement. I was anticipating having to get up on my high horse and explain that they were in no way too small for me, my nails are in good condition, etc., but no… Immediately “Ingrid” apologized and offered to overnight a new pair, and sent me a prepaid label so I can return the failed pair of tights.
Wow. I didn’t even have a chance to get huffy or indignant. Instead, when the chat window closed, I was a very happy customer. That is how it should be, and if it happened that way more often, I wouldn’t need to prepare to do battle before initiating a customer service request.
I still think it is inexcusable for tights to fail on the first wear (or even the 10th wear!), but I have been made whole, which is all one can ask on a warranty claim. I also have to note that this is the first pair of tights I’ve had a problem with, at any size (me), in any brand. In fact, I usually toss my tights because the elastic dry-rots. Hem. (Now you know, and maybe you wish you didn’t?) I do wear tights more than the average bear, because I love skirts and dresses, even when it is cold, and I do buy tights wherever I find what I want. I own high-end, “spendy” tights from snooty boutiques and one of my favorite pairs is a cream, cabled pair from Old Navy that just won’t quit. (And please don’t let me down now… I might want to wear you Sunday!)
Do you wear tights? Are you brand-loyal? How long do your tights last, especially if you too are a “heavy user”? Do you hand-wash? (I don’t. Washer, cold water, gentle cycle, then dry flat.)
Oh – just so you know? If it can run, it’s tights. Leggings don’t really run. Leggings are fabric, not hosiery. Another blogger wrote “If it shines, they’re tights not leggings” (or something like that) which is another helpful hint, but not necessarily true. Those awesome cream, cabled things don’t shine at all, and they’re tights.
And please tell me if there’s something more exciting in your life than hosiery and good customer service!